What support options are available?

Hosted Power offers 24/7 incident management, emergency numbers, DevOps support, and fast response times depending on your SLA level.
In case of critical issues (like a server down right before a campaign), there is always an engineer available who knows your stack. This is not standard customer service but a true tech partner. For teams without their own sysadmin, this is a gamechanger.
For digital agencies & web developers:
Support is technical and hands-on. You can quickly switch with our team for critical deployments or if you need debugging in complex e-commerce stacks. Less waiting time, more speed in your project planning.